PRIVACY POLICY

Effective Date: September 1, 2020

This website, and any successor site(s), regardless of how accessed (collectively, the "Website") is operated solely by Artemis Bio-Solutions, LLC. ("Artemis"), a Texas Limited Liability Corporation with place of business at 14505 Torrey Chase Blvd., Suite 205, Houston, TX 77014.  Artemis has a limited license to use certain copyrighted material of its vendors and/or its affiliated entities (“Vendors”) in connection with the Website and the products sold herein. Artemis is the controller of the Website, the supplier of the products, and is solely responsible for all transactions on the Website.  When used herein, the terms "we," "us" or "our" refer to Artemis.

This Privacy Policy describes the information that we collect from you, how we collect this information, and what we do with it after we collect it. By using the Website you are accepting the practices described in this Privacy Policy. If you have any questions or comments regarding this Privacy Policy, please contact us at privacy@artemisbiosolutions.com.

 

INFORMATION WE COLLECT

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

We also collect information that relates to you but may not identify you, including information about the usage of our site, the equipment used to access our site, and information about your internet connection.  Like many websites, we use "cookies" and similar technologies to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use ’cookies’?" section below for information about cookies and how we use them.

 

HOW WE USE YOUR INFORMATION

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer an email newsletter, contest, promotion, survey or other site feature.

If you have opted-in to receive our newsletters or other communications, you may receive periodic e-mails from Artemis. Visitors who register or participate in other site features such as marketing programs and ’login’ content will be offered the choice to be on the e-mail list and receive communications from Artemis. However, if you would no longer like to receive such e-mails, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below.

 

HOW WE PROTECT VISITOR INFORMATION

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

 

DO WE USE "COOKIES" AND SIMILAR TECHNOLOGIES?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like FireFox, Chrome or Safari) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

 

HOW DO WE SHARE PERSONAL INFORMATION?

We do not sell, trade, or otherwise transfer Personal Information about you to outside parties unless we provide you with advance notice, except as described below. The term "outside parties" does not include Artemis. Artemis shares Personal Information about you, including name, email address, location / zip code, items you have bought, order data such as shopping history, your path (sites from which you came to the Website), and information about your device with Artemis for marketing purposes.  “Outside parties” also do not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

 

HOW CAN YOU OPT-OUT, REMOVE OR MODIFY INFORMATION YOU HAVE PROVIDED TO US?

To change your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

 

THIRD PARTY LINKS

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

 

SOCIAL NETWORK POSTING TOOLS AND “SHARE” FEATURES

Artemis offers social network posting and sharing tools through the Services, including a “share” button that allows you to post links to content and features that you believe will be of interest to others on your social network pages. Those tools are operated by third parties. When you use one of those sharing tools, the third-party company that operates the tool may be collecting information about your browser, device and online activity through its own tracking technologies and subject to its own, separate privacy policy.

 

LEGAL USES

We may disclose your Personal Information to comply with any court order, law, or legal process, including in response to any government or regulatory request; to enforce or apply our terms of use and other agreements, including for billing and collection purposes; or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Artemis, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

 

GDPR DATA SUBJECT RIGHTS

The EU General Data Protection Regulation provides certain rights for EU data subjects. You may decline to provide certain Personal Information to us, but, if you do so, you may not be able to use all of the features on the Site. We use your personal data pursuant to the following bases: with your consent, as necessary to provide services to you per our agreement, and as necessary for our legitimate interests in providing the services where those interests do not override your fundamental data privacy rights and freedoms. If you want us to update or delete your data, you can contact us at @privacy@artemisbiosolutions.com. We may require you to provide valid proof of identification. We will keep your Personal Information so long as reasonably necessary to provide the services on the Site to you, exercise the choices and rights you have requested, enforce our Terms of Service, comply with other contractual obligations, and comply with other legal obligations.

If you wish to lodge a complaint about our handling of your data, you may lodge a complaint with the appropriate EU Data Protection Authority.

 

INTERNATIONAL DATA

The Services are hosted in the United States. United States law governs the Services, and United States data protection laws may not be as protective as those in your country. If you are outside the United States and using the Services, your information may be transferred to, stored, and processed in the United States where our servers are located and our databases are operated, and you consent to the use and storage of your information in the United States.

 

CHILDREN UNDER 13

The Services are not intended for children under 13 years of age, and Artemis does not knowingly collect information from children under 13. If you are under the age of 13, do not: use or provide any information on the Services, make any purchases through the Services, or otherwise provide any information about yourself to us, including your name, address, telephone number, email address or any screen name or user name you may use. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any Personal Information from or about a child under 13, please contact us at privacy@artemisbiosolutions.com.

 

YOUR CALIFORNIA PRIVACY RIGHTS

Under California’s “Shine the Light” law, California residents who provide Personal Information in obtaining products or services for personal, family or household use are entitled to request and obtain from us, once a calendar year, information about the customer information we shared, if any, with other businesses for their direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2016 will receive information regarding 2015 sharing activities). To obtain this information on behalf of Artemis Bio-Solutions, Inc., please send an email message to privacy@artemisbiosolutions.com with “Request for California Privacy Information” in the subject line. We will provide the requested information to you at your email address in response. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.

If you are a California resident, you have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.

If you are a California resident and you wish to exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request by visiting artemisbiosolutions.com. Only you, or a person registered with the California Secretary of State whom you authorize to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child. You may make a verifiable consumer request for access or data portability only twice within a 12-month period.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. We will use Personal Information provided in a verifiable consumer request only to verify the requestor’s identity or authority to make the request.

We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by postal mail or electronic mail.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services;
  • Provide you a different level or quality of goods or services;
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; or
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

 

CHANGES TO OUR POLICY

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on September 1, 2020.

 

ONLINE POLICY ONLY

This online privacy policy applies only to information collected through our website and not to information collected offline.

 

TERMS OF USE

Please also visit our Terms of Use section establishing the terms of use, disclaimers, and limitations of liability governing the use of our website.

 

YOUR CONSENT

By using our site, you consent to the Artemis Bio-Solutions Privacy Policy.